Business Consulting Services
Together we can envision, inspire and transform your business.
Cheryl Strait
Business Consulting Services National Practice Lead
Business Consulting Services
From evolving customer expectations and emerging technologies to more nimble companies entering industries, businesses today are more at risk for disruption than ever before.
Whether you’re experiencing challenges with company culture, internal processes or need a new business strategy to reflect your envisioned future, we’re here to help.
Our business consultants can help you adapt to today’s market dynamics and continue to compete no matter the threats you might be facing. Tools to enable optimal remote work can help minimize or prevent disruption in your operations.
We can scale our services to support change efforts ranging from tactical improvements through large scale transformation efforts. Our business consultants are experienced leaders and practitioners who are customer-focused, are delivery-excellence driven, and can navigate and manage complex projects, working effectively across diverse business and technology organizations.
We place a heavy focus on enabling and sustaining change, as well as establishing platforms for continuous improvement. To do so, we seamlessly integrate our business consulting, technology and industry practices to help companies thrive.
Not sure what you need? Contact us to learn how to keep pace in an ever-changing digital world.
Navigating Business Challenges – Together
Successfully navigating business challenges means diving deep into your market to gain clarity on issues and opportunities. Then, you can establish a compelling and inspiring vision, develop world-class capabilities, build a culture of agility, and deliver value in a rapid, agile fashion.
A lack of understanding of business and customer insights
Poor strategy execution and value realization
Contact us for help with your business challenges
Uncertainty about current or future market realities
A culture of complacency or change fatigue
A misaligned vision and strategy
An overall lack of business agility across employees, process and technology
Difficulty innovating or quickly launching new capabilities
Our Business Consulting Services
Strategy Alignment & Architecture
Enterprise Portfolio & Program Management
Experience Design
Human Capital Management – Workforce Management
Operational Excellence
People & Change
To guide your company toward its envisioned future, you need a road map.
We’ll help you understand your business and customer insights while developing a compelling vision, strategy and overall blueprint for driving competitive advantage.
Our Business Consulting Services address a company’s end-to-end business needs. We provide comprehensive services to support your business to drive people, process and technology considerations.

How We’ve Helped Our Clients
Read how our clients have become stronger companies for their customers and employees alike.
Customer Experience Transformation: Improving Customer Retention With Business Process Management (BPM)
Leading a Cultural Transformation to Increase Engagement and Trust
Business Transformation Initiative to Sustain Historic Growth
We love our clients.

Is your Microsoft Enterprise Agreement expiring?
In August 2025, Microsoft is ceasing Enterprise Agreement renewals for customers with less than 2400 users. Partner with a CSP today for dedicated support and opportunities for cost-savings.
One Word: Partner
“There is only one word I can use to describe my experience with Centric: partner. In the truest sense of a high performing partnership, a collaborative environment has been created to ensure complete clarity and trust throughout the project teams. Centric has done a great job integrating and adapting; they are not seen as a consultant, but a member of the team.”
David O'Toole, Director of Strategic Program Operations, World Wide Technology

Lead with Balance: How Today’s Leaders are Investing and Optimizing
Feeling the squeeze to deliver more results with fewer resources?
Every day, business leaders are forced to make impossible choices between cutting costs and driving growth, and the wrong decisions today could weaken your organization for years to come.
Watch our on-demand webinar where our expert panel shares how successful leaders are achieving both efficiency and innovation.
Business does not happen in a vacuum.
Technology and digital innovations are spurring business transformation, and growing requires adapting to new products and services — or creating your own. It is our job to provide the experience and expertise to help you create solutions and adapt to new services.
